In the Neptune app you can see your current Balance.
We make payments 4 times per year at the end of each “quarter”. You will be paid at the end of the quarter if your balance has reached the below minimum amount.
Quarter 1 runs from January to March.
Quarter 2 runs from April to June.
Quarter 3 runs from July to September.
Quarter 4 runs from October to December.
We mostly make direct payments into your bank account but sometimes use other payment methods in different countries.
In some countries we collect you payment details from within the Neptune app but we sometimes use 3rd party providers to make bank payments. In these cases, the 3rd party will email a request for your bank information.
We only use trusted 3rd parties for making payments.
After making a payment to you, the paid amount will be deducted from your in-app balance on the home screen.
Go to the Payments screen from the menu in the Neptune app and follow the instructions.