Once the Neptune app is installed and you have been accepted to the Neptune Community, you don’t need to do anything except leave your phone switched on and connected to the internet.
The Neptune app will attempt to run the ping test routines up to 6 times randomly during the day.
Each routine will take approximately 10-20 minutes, depending on your internet connection.
The app will try and connect to a list of website domains and collect the results of each connection test.
At the end of the routine, the app will send the data to our servers and the fee will be added to your balance on the home screen.
If any of these conditions is failed then you will receive a notification in the app.
If these conditions are still failed for more than 60 minutes, then the ping test cannot execute and you cannot be paid.
To ensure that you never miss a submission, we recommend that you leave the app running at all times with internet and location services activated.